Shipping policy
RosesClothing's Terms of Service and shipping policies work in tandem to define the rules and procedures for using its website, services, and purchasing products. By accessing the site, making a purchase, or placing an order, users consent to these policies, which comprehensively cover various aspects of the user - company relationship.
User Obligations and Conduct
Users must be of legal age and agree not to use products or services for illegal purposes. Prohibited actions include violating laws, spreading malware, and unauthorized use of the service. Breaching these terms may lead to immediate service termination.
Service Provisions and Company Rights
RosesClothing reserves the right to refuse service, modify or discontinue services, and change product prices without prior notice. The accuracy of website information is not guaranteed, and users rely on it at their own risk. The company is not liable for third - party content, links, or tools accessed through the site.
Product - Related Policies
Product availability, descriptions, and pricing are subject to change. Sales may be limited, and certain items are exclusive to online purchase with specific return policies. While efforts are made to display accurate product images, color accuracy cannot be assured.
Account and Billing Requirements
Users must provide accurate purchase and account details and keep them updated. RosesClothing can refuse or cancel orders, especially in cases of suspected fraud. Any changes or cancellations will be communicated using the provided contact information.
User Submissions and Privacy
The company can use user - submitted content without obligations for confidentiality, compensation, or response. Personal information handling is governed by the Privacy Policy.
Liability and Indemnification
The service is provided “as is,” with RosesClothing disclaiming warranties and limiting liability for damages. Users must indemnify the company for claims arising from their breach of terms or legal violations.
Agreement Management
RosesClothing can update the Terms of Service at its discretion. Continued use of the site after changes indicates acceptance. The agreement is governed by U.S. law, and users can contact support at support@RosesClothing.shop or +1 314 249 7914 for questions.
Shipping Policies
This policy is applicable to (USA) orders and is designed to ensure customers are clearly aware of the shipping procedures. By ordering from the store, customers accept the following shipping policies:
A. Shipping Costs
The shipping cost is calculated at checkout, allowing customers to see the total cost, including shipping, before finalizing their purchase.
B. Transit, Handling & Order Cut Off Time
- Transit Time: Shipments generally take 3 – 5 days (Monday to Friday) in transit.
- Order Cut-off Time: Orders must be placed by 05:00 PM Eastern Standard Time (New York).
- Order Handling Time: It takes 1 – 2 business days (Monday to Friday) to handle an order.
C. Delivery Terms
Products are delivered using UPS, USPS, or FedEx.
D. Change of Address
Once an order is in transit, the delivery address cannot be changed. To change the delivery address, customers must contact support@RosesClothing.shop within 24 hours of placing the order.
E. Cancellations
Orders can be cancelled at any time before dispatch. If an order has already been dispatched, customers should refer to the refund policy.
F. Parcels Damaged in Transit
If a parcel is damaged in transit, customers should, if possible, reject it from the courier and contact customer service. If the parcel is delivered without the customer present, they should also contact customer service for further guidance.
G. Manufacturer Direct Shipping
For orders shipped through Manufacturer Direct Shipping:
- Shipping Method: Standard economy ground services are used, and the carrier may vary based on the manufacturer's default choice.
- Processing and Handling: It typically takes 1 - 2 business days, but occasional delays may occur.
- Shipping Times: Shipping times range from 1 - 5 business days, depending on the manufacturer's location and the customer's destination.
- Tracking Information: Customers will receive tracking information via email once the order is processed and dispatched.
- Communication and Updates: The company will keep customers informed in case of any unforeseen delays or issues.
H. International Orders
This policy mainly applies to USA orders. For international orders, additional terms and conditions, including customs duties, taxes, and shipping fees, may apply. International customers are responsible for complying with their country's regulations and paying any applicable import duties and taxes.
I. Tracking Information
After an order is dispatched, customers will receive tracking information via email to monitor the shipment's progress. If there are any tracking issues or questions about the order status, they should contact customer service at support@RosesClothing.shop.
J. Contact Information
For any shipping - related inquiries, concerns, or questions about the policy, customers can reach out to the customer service team at support@RosesClothing.shop. The company aims to provide prompt and helpful assistance for a positive shopping experience.
By placing an order on the website, customers acknowledge that they have read, understood, and agreed to abide by the shipping policies. RosesClothing reserves the right to update or modify these policies as needed, and any changes will be reflected on the relevant page.